Our commitment

Privacy Policy

1. Collection of Personal Information

We collect certain information when you use our website, our online ordering system with UEat, our online reservation system with Oracle GloriaFood, or during your visits to the restaurant. This information may include:

  • First name, last name
  • Email address
  • Phone number
  • Billing and/or delivery postal address
  • Automatic information via cookies (IP address, operating system, pages visited, queries, time, and date of connection)

This information is collected through our online ordering partner UEat, through the reservation system GloriaFood by Oracle, directly at the restaurant, or via cookies on our website.
You can view the terms and conditions of UEat here and the privacy policy of GloriaFood here.

2. Use of Collected Information

The information we collect may be used for:

  • Marketing purposes, including newsletters and promotional offers
  • Improving our services and website usability
  • Personalizing the user experience
  • Sending receipts or invoices

3. Sharing Information with Third Parties

Transaction information is secured with the help of systems provided by Global Payments for restaurant payments and UEat for online orders. The collected information is solely used for confirming and completing payment transactions. We do not sell or rent your personal information to third parties.

Other examples of third parties may include service providers like web hosting companies, email marketing providers, or business marketing tools. However, we only share your information with these entities with your consent and only when necessary to deliver the services you have requested.

4. Data Storage and Protection

Your data is securely stored within the online ordering or card transaction processing system. Certain data, such as cookies, may be stored by third-party services like Google or your own web browser.

We implement strict security measures to protect your personal information, including password protection and two-factor authentication on each platform used.

5. Access, Modification, and Deletion of Data

You have the right to request access to your personal information, modify it, or request its deletion. To do so, please contact us at the following email address: info@palaiskhmer.ca. We make every effort to respond to these requests promptly. We also have an internal process in place to manage these requests and ensure follow-up.

6. Cookies and Similar Technologies

We use cookies and other tracking technologies to enhance your experience on our website. These technologies are primarily provided by Google and are used to analyze our site's performance and personalize the content you see.

7. Contact for Privacy Questions

For any questions regarding our privacy policy or for any requests related to your personal data, please contact Mr. Brandon Heon at the following email address: info@palaiskhmer.ca.

Last revision : January 8th, 2025

Dear customers, you are welcome to our Palais Khmer restaurant in Valleyfield. We hope you have a pleasant experience with us.

Address

Opening hours

Monday Closed
Tuesday Closed
Wednesday 11h to 14h / 17h to 21h
Thursday 11h to 14h / 17h to 21h
Friday 11h to 14h / 17h to 21h
Saturday 17h to 21h
Sunday 17h to 21h

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